Developer-on-Duty On-Demand Access With PagerDuty & Apono

Apono’s integration with PagerDuty enables the creation of access policies that are synced with PagerDuty on-call groups, validating that the requester is on-call, and allocating the minimum amount of resources needed to resolve the incident

Just-inTime
(JIT)

PagerDuty is a cloud-based incident management platform that helps organizations manage and respond to incidents and outages in real-time. It provides features for alerting, on-call scheduling, incident response orchestration, and post-incident analysis, enabling teams to minimize downtime, improve service reliability, and maintain customer satisfaction.

Just-in-Time (JIT) access involves assigning permissions to users or systems in real-time as needed, rather than maintaining continuous access. This strategy is frequently employed in cybersecurity to reduce the risk of security breaches by restricting unnecessary access. It aligns with the principle of least privilege (POLP), emphasizing that users should only have the minimum access levels required to fulfill their tasks.

AWS Use Cases

Developer JIT Access

Limit access to the minimum required permissions and implementing strict controls on when those permissions are granted, JIT access helps enhance overall security. This proactive approach reduces the risk of unauthorized access and potential security breaches.
Integrate JIT access with your incident response plan. In the event of a security incident, having the ability to quickly adjust access permissions can be crucial for containing and mitigating the impact.
Utilize JIT access with your identity management systems. This integration streamlines the process of aligning access permissions with changes in user roles, making it more efficient and less prone to errors.

When

Developer

requests

READ/WRITE

Acme_namespace

from

Customer_namespace

grant access for

4 hours

with

DevOps

approval

Secure Break-glass Access

Manage break-glass access, balancing the need for emergency access with the imperative of maintaining robust security measures.
Implement robust logging and monitoring systems to track and record break-glass access events.
Dynamically grant only the permissions needed for the task at hand to prevent costly mistakes in production and downtime.

When

Developer_on_Duty

requests

READ/WRITE

Acme_Namespace

from

Customer_Namespace

grant access for

4 hours

with

automatic

approval

Automated Access

Escape the frustration of ticket fatigue and the time-consuming nature of manual provisioning through the implementation of automated access flows.
Embrace innovation to revolutionize your workflow, saving time and resources, enhancing efficiency, and ensuring a secure access management system.
Automate your access control and witness a transformative shift in permission allocation within your organization.

When

Developer

requests

READ/WRITE

any resource

from

Customer_Namespace

grant access for

6 hours

with

automatic

approval

Benefits

Easily create declarative access flows that gain contextual authorization information from PagerDuty

Request & Approve via ChatOps

Leverage the power of ChatOps workflows, seamlessly integrating platforms such as Slack and Teams, to both grant and request access in a collaborative and streamlined manner. This innovative approach enhances the accessibility and efficiency of access management within your organizational framework. By incorporating ChatOps, you create an environment where access permissions can be granted or requested through intuitive and user-friendly interfaces, such as chat interfaces in Slack or Teams.

Incident Response Access Flows

Gain the advantage of instant and on-demand access to swiftly address and remediate any production errors that may arise. This expedited access empowers your team to promptly identify and rectify issues, minimizing downtime and ensuring the continuous, seamless operation of your production environment. By facilitating real-time access for remediation purposes, you enhance your organization’s agility and responsiveness, enabling efficient problem-solving and bolstering the overall reliability of your systems.

Single Source of Truth

Centralize and streamline the management of privileges across your entire technology stack by consolidating them within a unified platform. This approach not only enhances efficiency but also facilitates a more comprehensive and cohesive oversight of the various permissions and access levels throughout your system, contributing to a more robust and integrated security framework.

Break-Glass Scenarios

Equip first-responders with the capability to access permissions on demand, while concurrently capturing essential incident context, details of granted access, and the chronological timeline of events.